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Institutional Context
Summary
The University of Surrey, in Guildford, has its roots in the Battersea Polytechnic Institute founded in 1891. Since receiving its Royal Charter in 1966, the University has grown to incorporate humanities, arts, and social sciences, whilst continuing strengths in science, engineering, and industrial engagement. It created a world-leading Research Park in 1984.
The University has many subjects ranked in the world top-100, including hospitality and tourism, telecommunications (5G), space and aerospace engineering, transportation, electrical engineering and computer vision, veterinary sciences, food and nutrition, nursing, and sociology.
As a research-intensive university, with research income of £44m and c1,100 postgraduate research students, the University prides itself on collaboration and knowledge exchange, ranking 6th nationally for publishing with industry, and top-10 for spin-offs.
Institutional context
Since its inception, the University of Surrey has had a proud track record in knowledge exchange (KE) through collaboration with business and industry, some facilitated by the Surrey Research Park (SRP). Founded in 1984, SRP occupies 28.5h within the University’s grounds, and supports c170 businesses. Together with SRP, the University’s KE activities contributed c8,500 jobs and made a gross value added (GVA) contribution to the UK economy of £850m in 2018/19, an increase of 3% since 2015/16.
Over the last 30 years, the University has contributed to the creation of many new businesses and industries in Guildford. For example, SRP has proven instrumental in the creation of the Guildford digital games industry, with 70 companies contributing c1,000 jobs and £64m GVA to the local economy, including via the Park’s own RocketDesk.
One outstanding strength for knowledge transfer at Surrey has been through SETsquared, located in the Surrey Technology Centre on the Park, in operation since 2002. Working with the universities of Bath, Bristol, Exeter and Southampton, SETsquared has supported over 4,000 UK high-tech start-ups since its inception, helping them raise more than £1.8bn of investment and creating £8.6bn of economic impact to date. Since 2018, the University has been an inaugural partner of SPRINT, involving five universities supporting SME engagement with the Space sector, in which Surrey has been nationally leading since the emergence of Surrey Satellite Technology Ltd (SSTL) in the late 1980s.
Collaborative engagement with business is strong in many sectors, including hospitality and tourism, space and aerospace, telecommunications, transport, creative industries, and health. A leading example is the 5G Innovation Centre, the largest in Europe, bringing together 25 leading industry partners and 45 SMEs to develop and disseminate next-generation wireless technologies. In 2018/19, Surrey’s business engagement activities are estimated to have generated GVA/jobs of: £17m/62 in Guildford, £38m/144 in Surrey, and £123m/698 across the UK.
Our KE and commercialisation activities have created a diverse portfolio of spin-offs, licensing, and investments. In the period 2014-2019, nationally we ranked 6th for “spin-offs with some Higher Education Provider (HEP) ownership” and 8th for “formal spin-offs not HEP owned”. Since the £50m sale of SSTL in 2009, Surrey has a continued track record of commercialisation success and innovation. During the pandemic, we have made use of HEIF to make equity investments and grants to support our local SME ecosystem.
For over fifty years, the University has benefited from the support of the Surrey community, and contributed, in turn, to progress in the region. Guildford Borough Council has approved the University’s Blackwell Farm development for key-worker housing and affordable homes. The University will ensure this site supports enhanced KE through extending the Research Park and ensuring its green and sustainable design is at the cutting edge.
Our social impact report, Measuring Up, highlights our strong community engagement and social contributions. Staff contribute to KE widely through public engagement, for example, through the successful Bright Club and Innovate Guildford events with over 100 community projects running at any one time.
For further information, please send queries to kef@surrey.ac.uk
Local Growth and Regeneration
Summary of approach
The University of Surrey supports growth and economic activity in the region through its Innovation Ecosystem, a network of over 500 business partners who engage with our talent, skills, knowledge, and facilities. We measure our economic contribution through Gross Value Added (GVA) assessments carried out by independent consultants. Our economic contribution from Innovation and Enterprise, Commercialisation and KE activity has grown to £800m GVA in 2018/19.
We maximise our societal impact through the three pillars of: collaborating and convening – extending our partners, networks and value-add, through enhanced community leadership; commercialising – through our intellectual property and enterprise creation, and enabling of translational activities; and culture – by creating a more motivated, mobilised and vibrant innovation community that values and delivers real-world applications.
Aspect 1: Strategy
To define local, we look to our economic impact study that analyses the borough of Guildford and the county of Surrey and we look to the wider Enterprise M3 Local Enterprise Partnership (EM3 LEP) boundaries that extend into Hampshire to include our contributions to the local industrial strategy and strategic growth initiatives.
We have a deep institutional commitment to convert research into societal benefit. This commitment is cultural and permeates our strategic thinking at all levels as demonstrated by the many awards to our staff for their contributions to society. Local growth is a defined subset of societal benefit. Our approach is to continually develop, nurture and protect our Innovation Ecosystem, creating deep relationships with businesses and organisations, allowing our investment, knowledge and resources to be focused on their growth and development needs, and creating synergistic strategic priorities. We build relationships from the individual entrepreneur, to the large corporate, to local civic leaders, shaping programmes and collaborative methodologies that facilitate two-way engagement with us and optimise economic impact.
We invest in facilities and IP, creating commercialisation pathways for University research and bringing businesses onto campus to give them the commercial advantage of access to leading equipment and facilities, such as the 5G Testbed, Ion Beam Centre, and vHIVE (Veterinary Health Innovation Engine).
Our continued investment in office facilities on the Surrey Research Park (SRP), with flexible rental for over 170 companies and enhanced business support programmes such as SETsquared Surrey incubation, is a key anchor for our contribution to regional growth. With plans to expand SRP by 25% as part of our Blackwell Park major housing project on University-owned land and continued investment in new student housing, and Surrey Sports Park facilities that are utilised by students, the local public and national sports teams like Harlequins and international competitions such as the 2017 Women’s Lacrosse World Cup, we are promoting social inclusion, providing excellent public spaces, and leading sustainable development practices.
Our strategic planning and actions are guided by our partnerships with other institutions and local civic authorities at borough, county, LEP, regional and national levels. We connect to innovation networks and we hold regular senior leader meetings such as the Deans’ Innovation Breakfasts where university academic and executive leaders meet Guildford Borough Council (GBC) leaders to share insights, strategies and plan collaborative activities. This close working relationship with GBC has been instrumental in advancing our Blackwell Park project.
Since 2018 we have undertaken 36 collaborative projects with Surrey County Council (SCC). One example is the ‘‘Charting Surrey post-Covid rescue, recovery and growth’’ project conducted in collaboration with SSC and the Future Economy Surrey Commission (chaired by Philip Hammond, with membership of the Vice-Chancellor). This project demonstrates how we leverage our subject matter expertise and evidence gathering skills to share knowledge locally, on matters of high economic importance.
We have collaborated closely with the EM3 LEP to build the evidence base for their local industry strategy and work with them on High Potential Opportunities (HPO) bids and growth fund opportunities. The strong alignment of our research themes and KE delivery mechanisms with the EM3’s economic priorities provides evidence of engagement along with securing local growth grants for 5G facilities and Health Tech Accelerator digital wards and ERDF funding for Digital Business Acceleration Hubs (DBAH).
Our strategy has been to build long-term partnerships that create corridors through to a wider geography and a strategic knowledge base, allowing us to implement new activities within our campus that lead to local growth, such as SETsquared and collaborations with the National Physical Laboratory, LGC, and Connected Capability Fund programmes. This strategy also extends internationally through our targeted relationships with three international Universities in the UGPN and participation in Interreg NW Europe programmes such as Blockstart.
Our strategic approach to local growth and regeneration activity is described at a high level in our Corporate Strategy (2017-2022) (specifically, Objective 5: Regional and Global Engagement), and at a more detailed level within our Research and Innovation Strategy (2019-2022) (specifically, Strategic Goal 4: Innovation Ecosystem). Our capability for strategic planning and execution, our strong ties with civic and business leaders, our contribution of £1.0bn GVA and 12,230 jobs in the Borough of Guildford, our influence on the local economy in terms of the people (3,144 employees, 15,974 full-time students), our culture of entrepreneurial relationships with industry and our strong track-record in commercial innovation means we play an important role in supporting the new economic reality facing our region and are committed to continued investment of our resources.
Aspect 2: Activity
To implement our local growth and regeneration strategy, we form consortiums and secure funds to create new strategically aligned programmes of activity. These activities develop innovation clusters which bring together civic authorities with research institutes and sector networks to facilitate business innovation and growth.
Recent examples of these activities that demonstrate our commitment to collaboration, commercialisation and innovation culture are detailed below.
Supporting Innovation Ecosystem Growth Through COVID-19
When the Covid-19 pandemic arrived many smaller companies in our ecosystem were in danger of disengaging (in order to minimise costs) and were seeing their investors hold back. We reacted quickly by channelling £250k in the form of a package of grants and equity investment to 63 SMEs allowing them to continue KE activity with us. Alongside this, a collection of societal support initiatives utilised our facilities and networks to support the local community in a time of crisis.
Regenerating Guildford
We have created development plans for a new site of housing and business units on our land as part of the Guildford development plan, which will deliver powerful economic, infrastructural and social benefit to the Guildford community and the region. We have utilised KE from our Sustainability and Urban Living research themes and Living Lab approach to create insights on renewable power use, sustainability and clean air to ensure we create a sustainable development that is framed by nature. It is place-making that supports people and communities and all surplus will be reinvested into jobs, education and the public good in Guildford.
High Potential Opportunities (HPO) – EM3 LEP Collaboration
Guildford, known as the “Hollywood of Games”, is home to a growing cluster of over 70 games studios combining to over 110 within the EM3 region and the largest of its kind in the UK. Collaborations between us and the digital games community have enabled R&D resulting in creation of small start-ups such as Real Media Now and technology transfer to larger multinationals, e.g., spinout Ikinema sale. With our support, EM3 has recently been successful in a HPO project with the DIT. This project will attract inward investment, relocate businesses to the area, create jobs and become a focus for further innovation in this field.
vHIVE was established in 2016 in partnership with Zoetis – one of the University’s largest industrial partners. In 2019, we partnered with EM3, the Pirbright Institute, the Animal and Plant Health Agency and the Veterinary Medicines Directorate to submit a successful HPO bid to the DIT to create an ‘animal health cluster’ building on our existing partnerships, creating new growth momentum.
Investing in Collaborative Facilities
The 5G Innovation Centre is Europe's largest academic 5G wireless communications research centre. We have developed its facilities to include the world's leading open and independent testbed covering 4km2. The Centre includes 25 corporate members, including Vodafone, Samsung, McLaren and EE, and 45 SMEs in its wider network, who utilise knowledge exchange and facility access to pilot their innovations and create new 5G business growth opportunities. The DBAH programme created an incubator in Basingstoke co-located with a 5G step-out facility, providing further KE and facilities access for commercialisation.
In 2018, EM3 awarded us and Surrey and Borders NHS Trust a grant to develop a Health Tech Accelerator on our Manor Park campus. The accelerator features facilities and wards equipped with internet of things sensors, linked to AI software, that help SMEs to accelerate their medtech devices along the clinical pathway to commercialisation with the support of SETsquared and partners Kent, Surrey and Sussex Academic Health Science Network.
Partnership Programmes
Utilising our academic excellence and business support skills, we form partnerships with institutions throughout the UK and Europe to build Enterprise Programmes that win funding to enable KE into SMEs alongside business growth training. Key examples include the Space Research and Innovation Network for Technology (SPRINT), SETsquared programmes (see graphic), Blockstart, which supports SMEs to develop distributed ledger blockchain solutions, and INCLuSilver, which supported SMEs to develop health and nutrition solutions for an aging population.
We also build partnerships that focus on key societal challenges in our local area, pooling knowledge and facilities to create regeneration impacts. Key examples include the National Institute for Health Research (NIHR) Applied Research Collaboration (ARC) that supports applied health and care research that responds to, and meets, the needs of local populations and local health and care systems in Surrey, Sussex and Kent, and the Surrey Living Lab and Guildford Living Lab that apply current research and innovation to address real-world issues using the university campus and surrounding Surrey communities as a testbed. We have created the Surrey Energy Partnership, with a membership of 43 people representing 32 organisations, which aims to help Surrey businesses, organisations and individuals benefit from the clean energy revolution and be resilient to change, while reducing our collective carbon impact.
Underpinning all these activities is a commitment from us to invest our allocated HEIF funds to create a long-standing and durable capability to carry out knowledge transfer and innovation activities for the benefit of society as evidenced by the recent transformation of our technology transfer model. In 2019 we refreshed our IP Code, re-activated our seed fund investment activities and re-focused our Impact Acceleration Account activities to make these funds more accessible to academics and the resulting industry collaborations more palatable to small businesses.
Aspect 3: Results
The Surrey Research Park (SRP) is the first science park to have undergone the UKSPA ASPIRE performance review process, revealing an estimated annual contribution to the regional economy of between £450m and £625m, rated as outstanding. In 2018/19 our innovation and enterprise activities generated £619m GVA for the UK economy and supported over 7,150 jobs. We also made a significant contribution to the UK economy through our knowledge transfer and commercialisation activities, which generate a combined impact of £226m GVA for the UK economy.
In 2018 it was estimated that SETsquared Partnership will contribute £26.9bn to UK economy and 22,000 jobs by 2030. The SETsquared Surrey incubator has supported 250 start-ups to raise over £20.5m and generated £3.6m GVA and 163 jobs across Surrey in 2018/19. Our incubator was the largest in the SETsquared partnership in 2017-19 and contributed significantly to it achieving UBI Global No.1 University Business Incubator for the third consecutive year. In addition, it was independently estimated that through our spin-outs we generated £70.5m GVA and 909 jobs in Surrey in 2018/19.
In 2018 and 2019, we had £23m worth of collaborative funded programmes, with c£700k of annual income brought into the University. An example is the SPRINT programme which has created £1.127m in collaborative projects with 12 SMEs and our academics, with 60% of SMEs in the EM3 region, contributing to the growth of the regional space cluster.
We have stimulated digital enterprise through the DBAH programme that supported 627 digital entrepreneurs to strengthen their business models. An independent assessment of a sample of 107 found they were projected to create gross employment of 235 and £4.6m GVA in the EM3 region and projected to create a further 1,766 jobs and £28.5M GVA in future impact. The assessment concluded that DBAH has acted as a springboard for digital business growth and a new wave of innovative entrepreneurs.
As a result of the COVID support measures we implemented, our Innovation Ecosystem has remained strong and engaged. Companies have continued their projects with us and membership of the incubator continued to show growth stories including those of Clutch Space Systems and Smart Separations.
For further information, please send queries to kef@surrey.ac.uk
Public & Community Engagement
Summary of approach
In the context of KE, our approach to public and community engagement begins by recognising our wide institutional impact, driven by partnerships with our students, alumni, local communities, schools, businesses, third sector and governments.
It continues with the multiple scales of our connections to local, national, and, increasingly in the digital age, global societies in delivering our mission of excellence in education, research and KE for the benefit of society.
Our goal is to foster thriving communities through engagements seeking real-world impact and generating civic pride. Recognising ourselves as integral to, and not separate from, our communities, we participate in two-way dialogue, and enact collaborative engagement to benefit the health, wellbeing and prosperity of our communities.
Aspect 1: Strategy
Engagement is fundamental to our institutional mission and success. The University is a signatory to the National Co-ordinating Centre for Public Engagement (NCCPE) manifesto and Concordat for Engaging the Public in Research. Engagement is explicit in the University’s 2017-2022 Corporate Strategy, embodied in our aim of becoming:
A preferred partner for government, business, industry and other universities in creating technological solutions, digital transformation and policy innovation
An engaged and connected university which is the intellectual home for alumni, supporters, and the local community.
Our Research and Innovation Strategy explicitly includes public engagement in our definition of Innovation. Of particular importance to our Public and Community Engagement (PCE) strategy is the first of three pillars of our Innovation Strategy: collaborating and convening – extending our partners, networks and value-add through enhanced community leadership that more clearly recognises and champions our value proposition.
Our strategy overall is to embed public engagement in our core mission. Resources are widely invested in dedicated staff and budgets across different services, functions and directorates, working closely with our communities to support and deliver engagement activities integral to research, teaching, KE and social responsibility.
Governance of our engagement is the responsibility of the Executive Board, with leadership provided b)y the Vice-President (External Engagement) and Pro-Vice-Chancellor (Research and Innovation.
To achieve strong engagement, we listen and participate in two-way dialogue with our communities. We identify relevant public and community groups and their needs, both through our Annual Guildford Resident’s Survey, which provides critical insight into the perceptions, needs and awareness of our local community, as well as our community webpages that support enquiries from members of the public and community organisations.
We recognise the need to encourage engagement across the organisation and have included public engagement as part of the “impact beyond academia” category in academic appraisals and promotion criteria since 2016.
Our future priorities include:
Improving the co-ordination of activities
Diversifying our audiences and better understanding their needs
Improving the capture of evidence to inform a future University-wide engagement plan.
Aspect 2: Support
The University’s public engagement support teams, widely supporting academics and professional staff across the University, are illustrated in the infographic. 
Our internal Public Engagement Forum, formed in 2014, meets up to five times a year, to bring together those involved in the design, delivery and promotion of public engagement, with the aim of creating a collaborative joined-up approach. Engagement is further facilitated by the clustering of our research into themes. For example, our Sustainability Research Theme supports several community-based initiatives and events. We are also members of the South-East Physics Network and participate in their Outreach and Public Engagement Programme.
Funding:
We estimate that the University invests ~£1m per annum in engagement activities, including staffing (c£700k), central events (c£100k per year) and funding opportunities made available to academic staff (c£80k per year), complemented by further investment by individual academic departments.
Skills and Training:
The Doctoral College offers 5-10 training courses each year on media and public engagement skills. The Doctoral College and Public Engagement Team also collaborate on an annual Public Engagement Day.
Marketing and Media:
We share our news and events, including our current research activities, via our community-focused website and dedicated community and public engagement social media accounts (Twitter and Instagram: @UniOfSurreyCPE). Our community newspaper is delivered to 45,000 Guildford residents twice a year.
Responsible research and innovation, Governance:
Health services users are involved in all aspects of our health and medical sciences research; local residents can join our Service User and Carer group, to advise on the design, implementation and governance of this research. Our Ethics Committees have lay members as do our research project boards and steering committees. We believe that engaged research must also be open and accessible research. Our open research aspirations extend beyond access, to how we do research and how we disseminate our findings. Examples of collaborative research projects are captured in Aspect 3.
Many teams and individuals across the University successfully contribute to our engagement, but we could improve the coordination of our support. We have applied the NCCPE EDGE tool to support this conclusion and inform our future engagement plan.
Aspect 3: Activity
Engaged Research
Collaborating with communities and organisations is a large-scale part of the research success at Surrey. For example, we partner in 36 active regional projects with Surrey County Council. Below we present examples with a local focus, recognising our collaborations extend across the globe.
In partnership with Surrey Wildlife Trust and Guildford Borough Council’s Project Aspire, the Northwest Guildford 2030 project aims to support residents in their desire to spark positive social and environmental change in their community.
To boost the local economy, a partnership between the University, Visit Surrey and Surrey Chambers of Commerce helps local businesses enhance their profitability through digital collaboration.
In the Technology Integrated Health Management Study with Surrey and Borders NHS Trust, people with dementia and their families informed the development of the technical solution, vital to the success of the study.
Surrey Healthy Ageing Research Project is a network of academics and community members who have a shared interest in healthy ageing research. Workshops focusing on knowledge exchange are held four times per year.
The Centre for Understanding Sustainable Prosperity is undertaking an outreach project with the Royal Surrey County Hospital linking our research in sustainability and energy efficiency with healthcare practice in the local community.
The ANTICIPATE project brings together national government, public agencies, and local authorities across the UK to create an interdisciplinary network providing opportunities for co-design of future policy and research needed to support policy making.
Working closely with HouseProud, social housing providers and residents, our sociologists have effected change in UK social housing policies, improving the lives of LGBTQ+ residents.
Looking to the future, the University’s new partnership with the Winchester Science Centre will bring exciting opportunities. The MOU signed in January 2020 signals our intent to collaborate on a wide range of engagement and outreach initiatives.
During the COVID-19 pandemic, we have had to pause or adapt our engagement activities. In their place, we have seen an extraordinarily high level of outreach from our staff and students, celebrated in the most recent addition of our Community Newspaper and in the Universities UK Case Studies.
Our academics inspire colleagues at Surrey and beyond, promoting two-way dialogue with audiences and making research accessible and exciting. Prominent examples include:
Professor Jim Al Khalili is known for his work on television and radio. He hosts the popular BBC Radio 4 show The Life Scientific. Jim is co-chair of Surrey’s Public Engagement Forum, championing recognition for public engagement activity within research portfolios.
Professor Jane Ogden shares her expertise on eating behaviours and weight management, frequently contributing to magazines, radio and television including Secret Eaters and The Truth about Fat (Channel 4).
Professor Prashant Kumar, founding Director of the Global Centre for Clean Air Research, advises local/national/international agencies on the air pollution-urban nexus.
We participate in national events including: Being Human: A Festival of the Humanities, British Science Festival, Cheltenham Science Festival, New Scientist Live, Royal Society Summer Science Exhibition.
In 2018/19 Surrey hosted the Falling Walls Lab and Pitch@Palace, engaging audiences in KE. The University is an active member of university news outlet The Conversation UK. In the last three years, our 99 published articles have been read over 3.2m times.
Citizen Science
The iSCAPE project aimed to integrate and advance the control of air quality and carbon emissions. The local community were part of the data collection team and participated in workshops with great success.
Our Living Lab, launched in 2019, enables collaboration between students, academics, staff and community partners to address real-world issues using the university campus and surrounding Surrey communities as a testbed.
Community Engagement
In May 2017, the University held its first Festival of Wonder. This free community event celebrated the University’s 50th year in Guildford, with more than 6,000 people attending.
Several thousand people attend Guildford Borough Council's Innovate Guildford Festival each year; University space robotics and nanotechnology demonstrations featured in 2019.
The University’s astrophysics group runs a popular series of stargazing outreach activities at least 6 times per year with c100 attendees at each event.
Festivals of Research and conferences are held annually. These events are open to the public to share our research and encourage audiences to set future research agendas, for example, our annual Faculty of Arts and Social Sciences (FASS) Festival of Research.
Our public lectures were attended by over 6,000 people in 2018/19. High-profile examples include the annual Adams-Sweeting Lecture and the Roland Clift Lecture, which see experts, innovators and scientists deliver fascinating public talks on pioneering developments in their area of expertise.
Bright Club and Pint of Science: The University has supported these initiatives for the last three years. In 2019, the University ran three Bright Club events with c70 attending each including our return to Guildford Fringe Festival for a sold-out performance hosted at BBC Surrey. Our Pint of Science Festival in four local pubs in May 2019 sold out for the first time, with over 500 attendees.
A partnership with our local Kings College School and the Guildford Education Partnership Multi Academy Trust (GEP Academies) has been particularly successful. In April 2020, the School was placed within the top three per cent of most academically improved schools in the country, achieving a "good” OFSTED result and a more secure future.
Aspect 4: Results and learning
The University reviews the outcomes of its local activities annually, celebrating these in the social impact report “Measuring Up”, which includes a dashboard of facts and figures used to benchmark ourselves. The last three years’ reports are available: 2018/19, 2017/18, 2016/17.
Our measures of success blend the qualitative feedback of our interactions, with their uptake.
Qualitative feedback from the community is gathered via the annual Guildford Residents Survey and from specific events to support assessment of our activities and future planning. The survey contains several key benchmark questions allowing us to measure ourselves, for example, “Is the University of Surrey seen as a force for good in Guildford?”, as well as specific questions about awareness of research activities the University is undertaking locally.
"The university adds to the environment both culturally and economically.”
Local resident’s response to survey, 2019
Quantitative outcomes are derived from measuring attendance at events and uptake of projects and activities. For example, Bright Club has increased from one to three times a year, increasing audience figures threefold from 60 to over 180. Similarly, our local Pint of Science events have increased threefold to nine events over three days with over 500 attendees in 2019.
Aspect 5: Acting on results
Our mechanisms for communicating the results of public and community engagement activities are the annual social impact report and annual review. These are available to all via the external website and aimed at a broad audience. We use mechanisms such as community webpages, social media and press releases to recognise and celebrate the successful delivery of our activities and contribution to society. We synthesise the outcomes of our activity into easy to digest infographics.
Our Your University Community Newspaper frequently includes “you said – we did” responses to our residents' survey and highlights new opportunities to engage and learn about our research.
Our Public Engagement Forum serves alongside our internal communications route as a method of reporting, promoting and disseminating our progress against our aspirations and targets. We regularly feature internal comms stories highlighting key public engagement achievements, encouraging further support and participation.
All our key engagement activities seek feedback from participants and collaborators, which we use to inform our future planning. We recognise our next step is to feed this back into our strategy review.
One of our strategic approaches has been to listen and respond locally to what our community needs. We have responded to calls for support, particularly with targeted research and outreach including work in the more socially deprived areas of North West Guildford, tackling education, health, travel, infrastructure and environmental issues identified through engagement activities and closer working with local authorities.
For further information, please send queries to publicengagement@surrey.ac.uk